What is Budget Billing/Level Pay?
Budget Billing, also known as Level Pay, is a payment plan to even out a customer's monthly billings. Under the program, the previous 12 months electricity usage is figured at the rate estimate to be in effect, other applicable utility charges (ex. water, wastewater, sanitation, fiber, etc.) are added, the sum is divided by 12 to arrive at an average monthly cost to be paid each month.

Budget Billing DOES NOT LOWER one's utility bill. It does provide one method to better budget utility expenses. A customer will know in advance how much is expected to pay each month which will help level out the larger winter or summer bills. Budget billing is adjusted annually.

Budget Billing can be set up on automatic payments for a customer's convenience. Contact the City Utility Office at 208-612-8280 to sign up for Budget Billing. You must have lived at your place of residence for one year to be eligible.

Show All Answers

1. Where can I pay my utility bill?
2. What is Budget Billing/Level Pay?
3. How do I arrange for level pay or auto pay?
4. What is Paperless Billing?
5. What do I need to do to get my utilities connected?
6. I am a landlord, how do I find out if power was taken out of my name?
7. I did not get a utility statement this month, what do I owe?
8. Who do I call about ways of lowering monthly utility bill?
9. What are the business hours for paying my bill?
10. Are online payments secure?
11. When will Idaho Falls Power/City of Idaho Falls disconnect my electric service for an unpaid utility bill?
12. Will I receive a notification regarding a pending disconnection?
13. What can I do if I need more time to pay my bill?
14. Does Idaho Falls Power or the City of Idaho Falls offer energy assistance to pay a bill?
15. If I’m disconnected, will I be charged a disconnect fee?
16. If I’ve been disconnected, how can I reconnect electric service?