FAQs • Idaho Falls, ID • CivicEngage

How can I be assured animals are treated humanely?: Just ask us! We'd love to share with you how we care for every member of our zoo family. The Idaho Falls Zoo makes every effort to ensure that all of the physical and psychological needs of each animal are met and/or surpassed. As an AZA accredited institution, the Idaho Falls Zoo must meet the official approval by a group of zoo experts. These experts, called the AZA Accreditation Commission, carefully examine each zoo that applies for AZA membership, including living environments, social groupings, heath and nutrition. The AZA also make sure that animals are provided with enrichment, which stimulates each animal's natural behavior and provides variety in their daily routine. The Idaho Falls Zoo prides itself on continuing to maintain these high standards.

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Idaho Falls Zoo

1. Are pets welcome in the zoo?: No. Pets and emotional support animals are not allowed in the zoo. Only fully ADA-trained dogs are allowed in the zoo. ADA dogs should avoid the Children's Zoo and any areas where they may come into direct contact with zoo animals.

2. Where are the restrooms located in the zoo?: Restrooms are located between the Australia Exhibit and the Kookaburra Kafe.

3. How long does it take to tour the zoo?: It takes approximately 1-1 1/2 hours to tour the zoo.

4. Are there special feeding times?: To encourage social distancing as a result of COVID-19, all public feedings and keeper interactions have been suspended until further notice.

5. Is smoking or tobacco use allowed at the Idaho Falls Zoo?: No. The City of Idaho Falls has a smoke-free ordinance that prohibits smoking in certain outdoor areas, including zoos. Those wishing to use any type of tobacco or vaping product must do so outside the boundary of the zoo, at least 20 feet from any entry.

6. How can I be assured animals are treated humanely?: Just ask us! We'd love to share with you how we care for every member of our zoo family. The Idaho Falls Zoo makes every effort to ensure that all of the physical and psychological needs of each animal are met and/or surpassed. As an AZA accredited institution, the Idaho Falls Zoo must meet the official approval by a group of zoo experts. These experts, called the AZA Accreditation Commission, carefully examine each zoo that applies for AZA membership, including living environments, social groupings, heath and nutrition. The AZA also make sure that animals are provided with enrichment, which stimulates each animal's natural behavior and provides variety in their daily routine. The Idaho Falls Zoo prides itself on continuing to maintain these high standards.

7. Is alcohol allowed in the zoo?: No alcohol is allowed in the zoo. Alcohol is only allowed in the zoo during select special events when permits, insurance and alcohol licenses have been obtained and approved.

8. Do you have a concession stand?: Yes. The concession stand, Kookaburra Kafe, is located next to the picnic area and the bathrooms.

9. Do you have a gift shop?: Yes. The gift shop offers an array of zoo-themed gifts, t-shirts and toys. Cash, Check, Visa, MasterCard, and Discover are accepted at the gift shop. Photo identification is required for all checks.

10. What is your method of payment?: Cash, Check, Visa, MasterCard, and Discover. Photo identification is required for all checks.

11. Can you leave the zoo and return later?: Yes, your admission is good during zoo hours for one calendar date at the zoo. Be sure to keep your receipt so if you leave, you can present it upon return during zoo hours for same day re-entry.

12. Do you give rain checks for inclement weather?: The zoo is unable to provide rain checks.

13. Can you bring bikes, rollerblades, skates or skateboards to the zoo?: For the safety of others, please leave these and similar items outside the zoo.

Thank you for your interest in the zoo. Please check out the videos below for more information about zoo careers.

15. I would like to work at the zoo, how do I apply?: For current job opportunities, please visit the City of Idaho Falls Employment Center.