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1. What types of ADA complaints and grievances does the City address?
2. How Do I File a Grievance?
3. What is NVDA?

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1. How early do I need to arrive at the airport before my flight?
2. Who do I call if I left an item on the plane?
3. Who do I call if I left an item at the airport?
4. How much does a ticket cost?
5. Who do I contact for TSA Pre-check enrollment?
6. How much does parking cost?
7. What Airlines Service Idaho Falls?
8. How do I check to see if a flight is on time?
9. What are the rules for carry on items?
10. When does the Airport terminal open?
11. Is bus or shuttle transportation available to / from the airport?
12. Where are the nearest hotels from the airport?
13. Who sets airfare prices?
14. Where do I file a complaint concerning airline service?

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1. How do I pay my parking ticket?
2. Where can I renew my driver's license?

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1. How do I schedule a performance?
2. What are the rental fees?

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1. Can the City force removal of inoperative vehicles?
2. My neighbor's property is full of junk, litter & unused vehicles. Will the City help me eliminate this mess?
3. There's an abandoned vehicle on my street. Who should I call?
4. Can people live in RV's in a residential zone?
5. There is a hedge/fence that blocks the view of the intersection. Can code enforcement personnel help?
6. My neighbor had 6 garage sales last summer. The items stayed in her front yard between sales. Can they do that?
7. Can I park and sell my car from a vacant lot or the city right-of-way?
8. We need extra income and I want to take care of children in my home. Do I need any permits?
9. My neighbor is operating a business from his home. Is that legal?
10. Who do I call for weeds?
11. Are there things a code enforcement officer cannot address?

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1. Do I need a building permit to construct a fence around my yard?
2. Do I need a building permit to construct a patio cover or a carport? Or to install a shed?
3. Do I need a permit to replace my hot water heater or my furnace?
4. I build houses in Nevada. What do I need to build houses in Idaho Falls?
5. What qualifications do the building inspectors have?
6. Where can I find copies of the ordinances referenced here?
7. What does CDBG stand for?
8. Where does CDBG funding come from?
9. How much CDBG funds does the city receive?
10. Who qualifies for CDBG funds?
11. What does the city do with CDBG funding?
12. What does the ADA Commission do?

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1. Are the classes educational?
2. How often do zoo classes occur?
3. What ages are zoo classes for?

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1. Is open burning allowed in City limits?
2. How do I apply for employment?

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1. What is the Youth Rally?
2. Who can participate?
3. When and where is the Rally held?
4. What is the cost?
5. How do I participate?

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1. How do I pay online?
2. How do I find out about your fiber optic services?
3. How do I open an account?
4. How do I set up a tour of your power plant?
5. How can I get a residential weatherization audit?
6. How can I find out about the ICUA Youth Rally?
7. Where does Idaho Falls get its electricity?
8. I am planning to do some digging in my yard. Do I need to have the lines in my yard located?
9. What is the biggest source of revenue for Idaho Falls Power?
10. When will Idaho Falls invest in wind energy?
11. What is the biggest expense in the Idaho Falls Power budget?
12. What is the number one cause of power outages in Idaho Falls?
13. Who do I call if one of my appliances is not working?
14. What energy efficiency programs do you offer for commercial accounts?
15. How do I get information to purchase an energy efficient appliance?

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1. Can I have a court appointed attorney for an infraction?
2. Can I appeal a conviction on an infraction?
3. What rights do I have if I am accused of a violation of the Ordinance?
4. Does the Ordinance restrict First Amendment or any other rights protected by the U.S. Constitution?
5. If there is a legitimate reason not to employ or not to sell/rent to a person who is a member of the LGBTQ community.
6. What is a plea agreement?
7. What is gender expression/identity?
8. How long do I have to file a complaint?
9. Does the Ordinance subject me to criminal penalties if I violate it?
10. What, in general, does the Ordinance cover?
11. What is an Alford plea?
12. Does the Ordinance give those in the lesbian, gay, bi-sexual, transgender, questioning (LGBTQ) community more rights than it does to other citizens of Idaho Falls?
13. Where can I find an organizational chart of the city?
14. How do I file for a public record?
15. Where can I find information regarding state taxes?
16. Where can I find information regarding local taxes?

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1. What is the Non-Discrimination Ordinance intended to do?
2. What is gender expression/identity?
3. What, in general, does the Ordinance cover?
4. Who does the Ordinance apply to?
5. What are the exceptions?
6. Does the Ordinance give those in the lesbian, gay, bi-sexual, transgender, questioning (LGBTQ) community more rights than it does to other citizens of Idaho Falls?
7. Does the Ordinance restrict 1st Amendment rights or any other rights protected by the U.S. Constitution?
8. Does the Ordinance allow members of the LGBTQ community to sue me, my company, or their employer for violations of the Ordinance?
9. If I participate in providing evidence or testimony relative to a potential violation of the Ordinance, am I protected from retaliation or reprisal?
10. Does the Ordinance subject me to criminal penalties if I violate it?
11. What rights do I have if I am accused of a violation of the Ordinance?
12. What are the penalties?
13. How long do I have to file a complaint?
14. What process will be followed when a person is accused of a violation of the Ordinance?
15. Am I violating the ordinance if there is a legitimate reason not to employ or sell to a person who identifies as LGBTQ?
16. Where can I get more information or details about the Ordinance?

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1. What do I do if online incident reporting is not right for me?
2. What if this happened in another city? Can I file a report using this online police citizen reporting system?
3. What if this happened on a state freeway?
4. What is a "known" suspect?

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1. How do I rent a park shelter?
2. How much does it cost to rent a park shelter?
3. What if I want to have a special event at a park like a walk-a-thon or a fundraiser?
4. How do I register for a class?
5. How do I rent a room at the Skyline Activity Center?
6. How do I get my child on a team if I don't want to form a team myself?
7. How do I get the city rate discount status?
8. How do I find out about hanging banners and the Banner Program?

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1. I had a positive encounter with an Idaho Falls Police Officer. How can I compliment him or her for a job well done?
2. How do I make a complaint on a Police Officer?
3. Why do they ask so many questions when I call the police?
4. I'm intimidated by officers, would they mind me saying "hello" to them or shaking their hand?
5. If I get arrested, does the officer have to read me my Miranda Rights (Warning)?
6. If I am questioned by a Police Officer after being stopped on the street, do I have to answer his questions?

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1. How can I find out if the Idaho Falls Police are accepting employment applications?
2. I am a Police Officer from another agency. Does the Idaho Falls Police Department accept lateral transfers?

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1. What do I do if I have property or evidence to pick up.
2. If I have questions about property I have lost, that has been found, what do I do?
3. How can I purchase property that was seized by or turned in to the Idaho Falls Police?

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1. Where is the Police Department located?
2. What are the business hours of the Idaho Falls Police Department?
3. How do I contact the Police Department?
4. Can the police really do all that stuff I see on C.S.I. and other TV shows?
5. How is Neighborhood Watch organized?
6. We would like a speaker for our meeting. Who do we call?
7. I am interested in having my child safety seat inspected to make sure it was installed correctly. Does the Idaho Falls Police provide this service?
8. How do I get a Vacation Watch on my house while I am gone?
9. How do I become part of the Citizens Watch program?
10. I bought a used car and need to have the VIN inspected before I can register it. How can I get a VIN inspection?
11. When does a traffic accident report have to be completed?
12. I just moved to Idaho. When do I have to obtain an in state driver's license and vehicle registration?
13. What are the penalties for impaired (D.U.I.) driving in Idaho?
14. How many officers are in the Department?
15. Where can I find an organizational chart of the Police Department?

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1. How do I get a Civil Protection Order?
2. How do I find specific laws for the City of Idaho Falls and the State of Idaho?
3. What is the difference between Civil and Criminal?
4. Why can't officers resolve or intervene in a civil matter?
5. Is it legal for me to carry a concealed weapon in Idaho?

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1. Where can I get information about sex offenders?
2. How do I know if someone has a warrant?
3. How do I get fingerprints?
4. How do I get police reports?
5. How do I get accident reports?
6. How do I get criminal histories?
7. How do I find out if a relative is in the Bonneville County Jail?
8. How do I get an alarm permit and how much does it cost?
9. How do I get a concealed weapons permit?
10. How do I obtain a criminal warrant for someone?

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1. I saw an officer bust an intersection with his lights and siren only to turn them off when they got down the road. What were they doing?
2. Can a police officer drive a marked Idaho Falls police car in plain clothes?
3. I would like to ride along with a police officer. How do I sign up?
4. Can a police officer stop me if he is driving an unmarked car?
5. Can a police officer disobey the speed limit?
6. Can a police officer have a passenger in his police vehicle who is not another officer or prisoner?

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1. Can I make a police report over the phone or does a police officer have to come to my house?
2. Should I report suspicious activity in my neighborhood?
3. Can I have an officer check on a license plate for me?
4. How can I report narcotics and Gang activity in my neighborhood?
5. Can I report a crime anonymously and possibly receive a cash reward?
6. What should I do if I see a person driving recklessly or aggressively?
7. What should I do if I witness or come upon a crash?
8. How do I evict someone from my house and can the Idaho Falls Police assist?
9. What can I do about barking dogs in my neighborhood? How can I report animals running loose in my neighborhood?
10. How loud does someone have to be before it is Disturbing the Peace and what are the hours that Disturbing the Peace applies to?

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1. What do I do if my vehicle is impounded?
2. What should I do if my car breaks down out on the street?
3. What percent of the windows can be tinted on my vehicle?
4. Can I have any cracks or stars in my windshield and still be able to drive legally?
5. Can I use studded snow tires on my car?
6. What is the maximum lift height for a vehicle? And how do you measure it?
7. What is the minimum height that I can lower my vehicle?
8. What colors and types (under body, in-car, etc.) of neon lights are legal?
9. Is a front license plate required on Idaho-registered cars?
10. How long can I leave a Recreational Vehicle parked on the street?
11. How long can I leave my Vehicle parked on the street?
12. Do motorcycle riders have to wear a helmet in Idaho?
13. Can people legally ride in the bed of a pickup truck?
14. Is it legal for me to use a cellular phone while driving?
15. How much over the speed limit do I have to go before I will get a ticket?
16. Is it against the law to operate a vehicle while not wearing shoes?

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1. Why aren't officers catching "real" criminals, instead of writing tickets?
2. Does the Idaho Falls Police department have a ticket (citation) quota?
3. Are radar jammers legal in Idaho?
4. In Idaho can I be stopped for not wearing my seatbelt if I do not commit any other violation?
5. A Police Officer is behind me with his lights on. What should I do?
6. Can an officer pull me over without using radar or laser speed measurement?
7. Why do officers shine so many lights when they stop a vehicle?
8. Are radar / laser detectors legal in Idaho?
9. I received a speeding ticket in Idaho Falls and lost it? What do I do?
10. How do officers test suspected drunk drivers?
11. I was stopped by an officer and my driver license, registration, or insurance card was not returned. What do I do?
12. What happens if I refuse to sign a traffic ticket?
13. Can a police officer pull me over for no reason?
14. Can a police officer issue me a citation without showing me the radar or laser gun he used to obtain my speed?
15. Can a police officer pull me over if I am "going with the flow of traffic?"
16. If I am legally stopped by a police officer on the street, can he search me?

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1. Where do the police service dogs live?
2. Do the K9 Teams visit schools and other social gatherings?
3. Can I touch/pet the police service dogs?
4. Do the K9s like to bite?
5. What kind of dogs do you use?
6. Where do they go when they retire?
7. How do officers get selected to become K9 handlers?
8. How is a dog able to smell so well?

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1. My child was flying a kite and it is tangled in the power lines, what should we do?
2. While playing soccer, our ball accidently went over the fence and inside of the fenced area around a substation, how can we get it out?
3. I have low lines in my yard, should I be concerned?
4. I have trees in my power lines, does Idaho Falls Power come remove them?
5. Why do my trees have to be trimmed around my power line?

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1. What are the differences between an infraction and a misdemeanor?
2. What is an arraignment?
3. What happens if I plead guilty?
4. Once I plead guilty, can I change my mind later and plead not guilty?
5. What is a pretrial conference?
6. What is a plea agreement?
7. How do I get an attorney to represent me?
8. How can I get a court appointed attorney?
9. Can I have a court appointed attorney for an infraction?
10. What happens if I miss court?
11. Can I ask the judge for legal advice?
12. Can I ask the prosecutor for legal advice?
13. Can I appeal a conviction on an infraction?
14. Can I appeal a conviction on a misdemeanor?
15. What is a Rule 35 motion?
16. Can I disqualify a judge from my case?
17. What is the difference between a court trial and a jury trial?
18. What is an Alford plea?
19. What is probation?

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1. How can I view the bids?

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1. Where do I place my auto-load cart for pick up?
2. What if I am physically unable to bring the auto-load cart from my home to the curb?
3. Do you offer different residential auto-load cart sizes?
4. Can I get an additional auto-load cart?
5. What types of waste can I put in the auto-load cart?
6. What do I do if I have a large item that does not fit into the auto-load cart?
7. Will you pick up anything that is placed outside the auto-load cart?
8. What can I do to decrease the amount of waste that goes into the auto-load cart?

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1. What do I need to provide the city to get my utilities connected?

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1. Who takes care of timing on traffic signals?
2. A traffic signal is in flash, who do I contact?
3. A red, yellow or green light is out on a traffic signal, who do I call?
4. Who maintains school zone lights and timing?
5. The street light next to my house is out, who do I call?
6. I called the City because the street light next to me is not working and they have not responded, what is taking so long?

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1. What does Idaho Falls Power trim?
2. Who will trim trees?
3. What is the customer responsible for?

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1. Do I get a credit for the period of time when my power was out during the recent outage?
2. What do I need to do to get power to my new building?
3. How can I arrange for three-phase power?
4. I need a temporary power cut to do an upgrade to my service line (or trim trees), who do I call?
5. I have completed upgrades at my property and I need my power turned back on, who do I call?

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1. What do I need to do to get my utilities connected?
2. I am a landlord, how do I find out if power was taken out of my name?
3. How do I arrange for level pay or auto pay?
4. My family is having a tough time paying bills. What type of help is available?
5. I did not get a utility statement this month, what do I owe?
6. Why did I receive a disconnect notice?
7. Who do I call about ways of lowering monthly utility bill?
8. What are the business hours for paying my bill?
9. Are online payments secure?
10. Where can I pay my utility bill?

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1. What are prohibited discharge standards?
2. What are categorical pretreatment standards?
3. What are local limits?
4. Who needs to develop local limits?
5. What is wastewater?
6. How is wastewater treated?
7. What if my sewer is not flowing normally?
8. How often should I clean my grease trap or grease interceptor?