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1. Who Do I Call For Snow Removal On Sidewalks?
2. What types of ADA complaints and grievances does the City address?
3. How Do I File a Grievance?
4. What is NVDA?

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1. Who do I call if I left an item at the airport?
2. Who do I call if I left an item on the plane?
3. How early do I need to arrive for my flight?
4. How much does a ticket cost?
5. Who do I contact for TSA Pre-check enrollment?
6. How much does parking cost?
7. What Airlines Service Idaho Falls?
8. How do I check to see if a flight is on time?
9. What are the rules for carry on items?
10. When does the Airport terminal open?
11. Is bus or shuttle transportation available to / from the airport?
12. Where are the nearest hotels from the airport?
13. Who sets airfare prices?
14. Where do I file a complaint concerning airline service?

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1. Can I swim with my child?
2. When can I pick up race packets?
3. What kind of bike can I use?
4. Can my whole family eat breakfast?
5. Are life jackets available to use?
6. What does my race packet include?
7. Can I volunteer to help?

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1. How do I pay my parking ticket?
2. Where can I renew my driver's license?

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1. How do I schedule a performance?
2. What are the rental fees?

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1. Can the City force removal of inoperative vehicles?
2. My neighbor's property is full of junk, litter & unused vehicles. Will the City help me eliminate this mess?
3. There's an abandoned vehicle on my street. Who should I call?
4. Can people live in RV's in a residential zone?
5. There is a hedge/fence that blocks the view of the intersection. Can code enforcement personnel help?
6. My neighbor had 6 garage sales last summer. The items stayed in her front yard between sales. Can they do that?
7. Can I park and sell my car from a vacant lot or the city right-of-way?
8. We need extra income and I want to take care of children in my home. Do I need any permits?
9. My neighbor is operating a business from his home. Is that legal?
10. Who do I call for weeds?
11. Are there things a code enforcement officer cannot address?

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1. Do I need a building permit to construct a fence around my yard?
2. Do I need a building permit to construct a patio cover or a carport? Or to install a shed?
3. Do I need a permit to replace my hot water heater or my furnace?
4. I build houses in Nevada. What do I need to build houses in Idaho Falls?
5. What qualifications do the building inspectors have?
6. Where can I find copies of the ordinances referenced here?
7. What does CDBG stand for?
8. Where does CDBG funding come from?
9. How much CDBG funds does the city receive?
10. Who qualifies for CDBG funds?
11. What does the city do with CDBG funding?
12. What does the ADA Commission do?

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1. Is open burning allowed in City limits?
2. How do I apply for employment?

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1. What is the Youth Rally?
2. Who can participate?
3. When and where is the Rally held?
4. What is the cost?
5. How do I participate?

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1. Are pets welcome in the zoo?
2. Where are the restrooms located in the zoo?
3. How long does it take to tour the zoo?
4. Are there special feeding times?
5. Is smoking or tobacco use allowed at the Idaho Falls Zoo?
6. How can I be assured animals are treated humanely?
7. Is alcohol allowed in the zoo?
8. Do you have a concession stand?
9. Do you have a gift shop?
10. What is your method of payment?
11. Can you leave the zoo and return later?
12. Do you give rain checks for inclement weather?
13. Can you bring bikes, rollerblades, skates or skateboards to the zoo?
14. Can you help me with a school assignment? Can I interview a keeper or vet?
15. I would like to work at the zoo, how do I apply?

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1. How do I file for a public record?
2. Where can I find information regarding state taxes?
3. Where can I find information regarding local taxes?
4. How long do I have to file a complaint?
5. Can I have a court appointed attorney for an infraction?
6. Can I appeal a conviction on an infraction?
7. What rights do I have if I am accused of a violation of the Ordinance?
8. Does the Ordinance restrict First Amendment or any other rights protected by the U.S. Constitution?
9. What is a plea agreement?
10. If there is a legitimate reason not to employ or not to sell/rent to a person who is a member of the LGBTQ community.
11. What is gender expression/identity?
12. Does the Ordinance subject me to criminal penalties if I violate it?
13. What, in general, does the Ordinance cover?
14. What is an Alford plea?
15. Does the Ordinance give those in the lesbian, gay, bi-sexual, transgender, questioning (LGBTQ) community more rights than it does to other citizens of Idaho Falls?
16. Where can I find an organizational chart of the city?

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1. What is the Non-Discrimination Ordinance intended to do?
2. What is gender expression/identity?
3. What, in general, does the Ordinance cover?
4. Who does the Ordinance apply to?
5. What are the exceptions?
6. Does the Ordinance give those in the lesbian, gay, bi-sexual, transgender, questioning (LGBTQ) community more rights than it does to other citizens of Idaho Falls?
7. Does the Ordinance restrict 1st Amendment rights or any other rights protected by the U.S. Constitution?
8. Does the Ordinance allow members of the LGBTQ community to sue me, my company, or their employer for violations of the Ordinance?
9. If I participate in providing evidence or testimony relative to a potential violation of the Ordinance, am I protected from retaliation or reprisal?
10. Does the Ordinance subject me to criminal penalties if I violate it?
11. What rights do I have if I am accused of a violation of the Ordinance?
12. What are the penalties?
13. How long do I have to file a complaint?
14. What process will be followed when a person is accused of a violation of the Ordinance?
15. Am I violating the ordinance if there is a legitimate reason not to employ or sell to a person who identifies as LGBTQ?
16. Where can I get more information or details about the Ordinance?

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1. Why did my benefits change this year?
2. If I want all my insurance to remain the same, do I have to do anything?
3. Do I have to renew my Flexible Spending Account?
4. Do I have to renew my HSA?
5. Are there any changes to Dental coverage?
6. Are there any changes to the Vision coverage?
7. What does “Choice” mean in regard to physician co-pays?
8. Where can I go to see if my Dr. qualifies as a Choice provider?
9. What are the new monthly premiums?
10. Will my deductible be affected by the changes to the PPO?
11. What is the split for the PPO?
12. What are the new out-of-pocket coinsurance maximums for the PPO?
13. What is the change to Doctor’s Office visits under the PPO?
14. What are the changes to the prescription co-pays?
15. Where can I go to see which Tier my prescriptions are on and how much they will cost?
16. What has changed on the HSA?
17. What is the split for the HSA?
18. What are the new monthly premiums for the HSA?
19. Will my deductible be affected by the changes to the HSA?
20. What are the new out-of-pocket coinsurance maximums for the HSA?

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1. How do I apply for employment?
2. How do I rent a park shelter?
3. How much does it cost to rent a park shelter?
4. What if I want to have a special event at a park like a walk-a-thon or a fundraiser?
5. How do I register for a class?
6. How do I rent a room at the Skyline Activity Center?
7. How do I get my child on a team if I don't want to form a team myself?
8. How do I get the city rate discount status?
9. How do I find out about hanging banners and the Banner Program?

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1. Can anyone participate in this project?
2. How do I participate in the process?
3. Who is responsible for this master plan?
4. Where can I find information for the project?

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1. My child was flying a kite and it is tangled in the power lines, what should we do?
2. While playing soccer, our ball accidently went over the fence and inside of the fenced area around a substation, how can we get it out?
3. I have low lines in my yard, should I be concerned?
4. I have trees in my power lines, does Idaho Falls Power come remove them?
5. Why do my trees have to be trimmed around my power line?

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1. What are the differences between an infraction and a misdemeanor?
2. What is an arraignment?
3. What happens if I plead guilty?
4. Once I plead guilty, can I change my mind later and plead not guilty?
5. What is a pretrial conference?
6. What is a plea agreement?
7. How do I get an attorney to represent me?
8. How can I get a court appointed attorney?
9. Can I have a court appointed attorney for an infraction?
10. What happens if I miss court?
11. Can I ask the judge for legal advice?
12. Can I ask the prosecutor for legal advice?
13. Can I appeal a conviction on an infraction?
14. Can I appeal a conviction on a misdemeanor?
15. What is a Rule 35 motion?
16. Can I disqualify a judge from my case?
17. What is the difference between a court trial and a jury trial?
18. What is an Alford plea?
19. What is probation?

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1. How can I view the bids?

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1. Where do I place my autoload cart for pick up?
2. What if I am physically unable to bring the autoload cart from my home to the curb?
3. Do you offer different residential autoload cart sizes?
4. Can I get an additional autoload cart?
5. What types of waste can I put in the autoload cart?
6. What do I do if I have a large item that does not fit into the autoload cart?
7. Will you pick up anything that is placed outside the autoload cart?
8. What can I do to decrease the amount of waste that goes into the autoload cart?

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1. What do I need to provide the city to get my utilities connected?

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1. Who takes care of timing on traffic signals?
2. A traffic signal is in flash, who do I contact?
3. A red, yellow or green light is out on a traffic signal, who do I call?
4. Who maintains school zone lights and timing?
5. The street light next to my house is out, who do I call?
6. I called the City because the street light next to me is not working and they have not responded, what is taking so long?

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1. What does Idaho Falls Power trim?
2. Who will trim trees?
3. What is the customer responsible for?

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1. Do I get a credit for the period of time when my power was out during the recent outage?
2. What do I need to do to get power to my new building?
3. How can I arrange for three-phase power?
4. I need a temporary power cut to do an upgrade to my service line (or trim trees), who do I call?
5. I have completed upgrades at my property and I need my power turned back on, who do I call?

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1. Where can I pay my utility bill?
2. What is Budget Billing/Level Pay?
3. How do I arrange for level pay or auto pay?
4. What is Paperless Billing?
5. What do I need to do to get my utilities connected?
6. I am a landlord, how do I find out if power was taken out of my name?
7. I did not get a utility statement this month, what do I owe?
8. Who do I call about ways of lowering monthly utility bill?
9. What are the business hours for paying my bill?
10. Are online payments secure?
11. When will Idaho Falls Power/City of Idaho Falls disconnect my electric service for an unpaid utility bill?
12. Will I receive a notification regarding a pending disconnection?
13. What can I do if I need more time to pay my bill?
14. Does Idaho Falls Power or the City of Idaho Falls offer energy assistance to pay a bill?
15. If I’m disconnected, will I be charged a disconnect fee?
16. If I’ve been disconnected, how can I reconnect electric service?

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1. What are prohibited discharge standards?
2. What are categorical pretreatment standards?
3. What are local limits?
4. Who needs to develop local limits?
5. What is wastewater?
6. How is wastewater treated?
7. What if my sewer is not flowing normally?
8. How often should I clean my grease trap or grease interceptor?