Pay Your Bills

In anticipation of the volume of visitors to our City, the City of Idaho Falls Utility Billing Office will not be processing utility connects or disconnects on Monday, August 21, 2017. Our offices will resume these services on Tuesday, August 22, during regular business hours 8:00 am-5:00 pm

Eastern Idaho Eclipse 3

Idaho Falls Utilities



Pay Online


Make a 1-time payment online now.

Pay by phone


Call 844-235-2019 to pay your bill by phone.

Customer Self-Service Portal

Access the customer self-service portal to:
  • View your account information and activity online.
  • Sign up for paperless billing, budget billing and automatic payment via bank draft or credit card.
  • Request to stop, start or transfer service.
  • Ask questions or make inquiries regarding your account, monthly bill or city services.
  • Update your mailing address and contact information.