The City of Idaho Falls' utility services are centrally located at City Hall, 308 Constitution Way, giving you the ability to start, stop, or move electric, water, sanitation and wastewater services in one location. To open an account, you'll need to complete this form for residential service or this form for a commercial account. To close an account, sign into the Customer Self-Service portal using your existing account. To temporarily stop services for electrical repairs or tree trimming, please call Idaho Falls Power at 612-8430. There is no charge for this service during business hours.