As an Idaho Falls Fiber (IFF) customer, you have the ability to stop your Internet service or change your Internet service provider at any time. You can change your service provider and remain on the fiber network, or you can discontinue fiber service altogether. Currently, there are four Internet Providers for residential customers. If you are currently a residential fiber customer, and you would like to either stop your service OR change providers, contact our customer service line (208-612-8725). If you would like to review the providers prior to switching services, you can view our providers website HERE. Typically, it takes one full business day for IFF to make the change. A $35 charge may apply, please contact IFF Customer Service (208-612-8725) for details.